Each handset is "graded" according to its cosmetic appearance. The cosmetic grade has no bearing on the functionality of the handset; every handset is fully functional no matter what the grade and has passed a battery health check.
We understand that buying a used/refurbished device online means you can't see it and try it first. This is why we offer a generous 30 day pre-paid returns policy - if you are not 100% satisfied with your purchase, you can return it for a full refund within 30 days. We will provide a pre-paid tracked returns label so you are not left out of pocket, even if you simply change your mind.
We are so confident in our rigorous testing and quality control we include a 13 month return-to-base Gecko Mobile Shop warranty with all of our used/refurbished smartphones and tablets. We will repair or replace the item at our discretion under the warranty. Learn more.
